EAM Platinum firmware recovery
This recovery procedure can be useful if the firmware has become damaged by a partial upgrade. If this procedure is not able to recover your unit, then the unit must be returned to Guralp Systems for reflash. If this is the case, please contact support
for details and to arrange an RMA.
The instructions for resetting the
root password have been moved to here
Physical access to the unit will be required.
- Console cable (either a 12-way mil-spec to DE9 for digital sensors
or metal cylindrical units, or a standard 9-pin serial modem cable (wired
"straight-through" or pin-to-pin) for Peli-case variants).
- Laptop or PC with serial port or USB to RS232 adapter.
- Terminal emulator (e.g.
minicom under Linux).
A suitable rsync/upgrade server is required. You therefore need either:
- Internet access (to
rsync.guralp.com TCP port 873/rsync); or
- a local rsync server with a copy of the firmware on (refer to Chapter 5 of the Platinum manual for details on setting up a local mirror)
- Connect the console cable to the EAM and to the laptop/PC (the "recovery machine").
- Open the terminal emulator on the recovery machine and set it to 38400 baud, 8N1.
- Apply power to the EAM.
- Almost immediately, there should be some output. Approximately two screens (2×25 lines)
of output will be displayed (more if there is any significant filesystem corruption.
- There will be a series of yes or no questions. Answer no (by
to each question. Very old bootloaders have some minor differences, but the questions
should be as below. If any question is accidentally answered yes, it is safe to simply
remove and re-apply power, restarting the process from the beginning.
Do not key
that will accept the default answer to the next question.
Boot-up procedure questions (answer
Attempt rsync update ? (y/N) n
Boot main via kexec ? (Y/n) n
Boot main via switch_root ? (y/N) n
Mount successful but no boot options available
Attempt scripted NAND device reinstall ? (y/N) n
At this point, you are now at a shell prompt and can continue the process as below:
Reflashing the firmware
If the firmware has really become damaged, to the point that it is no longer possible to boot the unit, then it is possible to erase everything and reflash it. This procedure is involved, and you may prefer to return the unit to Guralp support, but instructions are presented below for users willing to attempt the procedure.
Set up networking
you are using DHCP to configure your network, run:
ifconfig lo 127.0.0.1
route add -net 127.0.0.0 netmask 255.0.0.0 lo
udhcpc --script /etc/udhcpc.sh --now --interface eth0
If you are not
using DHCP and need to assign your networking parameters statically, find the correct values and then run:
ifconfig eth0 192.168.0.2 netmask 255.255.255.0
route add default gw 192.168.0.1
echo "nameserver 188.8.131.52"> /etc/resolv.conf
Set system date
The date must be set to something sensible because, otherwise, files will have incorrect modification times, which will cause various malfunctions. In the command below, replace:
- with the Month (01 to 12);
- with the Day (01 to 31);
- with the Hour (00 to 23);
- with the Minute (00 to 59); and
- with the Year (2011 upwards)
The command should be entered as
The data and time should be entered in UTC
, regardless of your current time zone.
Erase NAND flash
This will destroy all your settings and data in the buffer (it won't affect data recorded on any mass storage device). There is no way to retrieve anything from the unit after running these commands.
mount -t yaffs /dev/mtdblock3 /mnt
command will likely complain about multiple bad blocks and failures. This is normal for NAND flash. However, it should tick all the way up to 100%. If it aborts early then there is potentially a hardware problem. The last
command must succeed, or there is a problem somewhere and the unit will likely need to be returned to GSL support.
Copy files on
In the example below it may be necessary to replace rsync.guralp.com
with its IP address (currently 184.108.40.206) or with the name of your local rsync server. This step will download about 50Mb of image data.
rsync --super --verbose --stats --human-readable --progress \
--itemize-changes --recursive --times --links --perms \
--chmod=ugo+r,+X --force \
If this step fails at start-up (temporary failure in name resolution, no route to host, etc.) then something is wrong with the networking configuration. If it fails part way through, or at the end, something is likely wrong with the unit and it will need to be returned to the factory.
If the rsync command completes successfully, create some necessary files:
cp -a /dev/null /mnt/dev
cp -a /dev/zero /mnt/dev
cp -a /dev/console /mnt/dev
mkdir -p /mnt/etc/conf.local
echo set_hwclock `date +%s` > /mnt/.magic_upgrade
Each of these commands is critical and must not fail.
Now it is safe to power cycle the unit. You can also boot the new system without power cycling by running:
kexec -l /mnt/boot/zImage
You can watch its boot progress on the console port. The first boot can take several minutes as the system will have to run through some basic initialisation procedures. However, you should eventually have a
prompt, at which point you can log in as root using the default password (see note below) and refer to the Platinum manual
to reconfigure the device.
: The previous default root password is now
routinely tried by hackers during brute-force atacks. As a result, this
procedure now changes the root password to
. We strongly recommend that you
change this to something secure if the unit is to be connected to the Internet.
Please see our Platinum security guide
: There is a lot of console output after the
prompt appears, so you may not see the prompt. In
this case, merely key
a few times until you see the login
prompt and then log
in as normal.