Güralp Coronavirus (COVID-19) update

In light of international uncertainty regarding the impact of the Coronavirus (COVID-19) we wanted to let you know the proactive steps we are taking to limit the impact on our business and the provision of our products and services to you.

In an effort to reduce the risk of transmission of the virus between staff within the business and in line with UK government advice, we have instigated temporary working from home arrangements for many of our staff and have re-organised shift patterns for our operational team to limit the proximity of staff members to one another.


Supply chain

We are aware of the potential for interruption to our supply chain and are closely monitoring the situation so that we can manage any issues as they arise.


Shipping of our products

We are currently shipping orders in line with usual arrangements, however we recognise that an increase in flight restrictions may lead to some delays. Although this is largely outside our direct control, we will do our best to keep individual customers updated on progress with as much notice as possible should we suspect delays are likely.

If you have any questions about specific orders please contact your regional sales manager in the first instance.

This is a difficult time across our global community and our thoughts are with all those that are most seriously affected.

 
Please be fraud aware

Please be alert to the potential for criminals to use the current uncertainty to attempt to de-fraud people and organisations. We will not be amending our banking and invoicing procedures, so please be very suspicious of any communications alerting you to any changes in this regard. If in doubt, please contact your regional sales manager or you can forward any emails to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be able to verify the legitimacy of any request.

COVID-19 ALTERNATIVE CONTACT ARRANGEMENTS

Please note that due to social distancing, many of our staff are working from home. We are working to forward all calls to work mobiles, but in the meantime we recommend that all enquiries are sent using email unless you already have the mobile number of the person you require.

Sales and all general enquiries please email This email address is being protected from spambots. You need JavaScript enabled to view it.
Finance related enquiries please email This email address is being protected from spambots. You need JavaScript enabled to view it.
Technical support please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Thank you for your understanding.
Address:
Güralp Systems Ltd.
3 Midas House, Calleva Park
Aldermaston, Reading
RG7 8EA
United Kingdom

Tel: 01189 819056
Email: sales@guralp.com
Copyright © 2020 Güralp Systems Ltd. All Rights Reserved.
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