Firmware for current products

Firmware recovery for Mk3 DM24 digitisers

This article will help you diagnose problems with a DM24 digitiser, where you are not receiving any data streams the…

This article will help you diagnose problems with a DM24 digitiser, where

How do I distinguish between Mk2 and Mk3 DM24 digitisers?

The DM24 digitiser is available as a stand-alone unit, integrated into instruments (such as the 5TD) and integrated with acquisition…

The DM24 digitiser is available as a stand-alone unit, integrated into instruments (such as the 5TD) and integrated with acquisition modules (such as the DM24S3EAM or the older DM24S3DCM). The DM24 underwent a significant design change in late 2005, when the Mk3 was introduced, but there are still many Mk2 units installed and giving good service. The two versions require different firmware. This page describes how to tell whether you have a Mk2 or a Mk3 DM24 digitiser. Read more...

Re-flashing a DCM to install Platinum firmware

Instructions for re-flashing a DCM to use Platinum firmware where the DCM has corrupt flash memory and cannot boot. Platinum…

Instructions for re-flashing a DCM to use Platinum firmware where the DCM has corrupt flash memory and cannot boot. Platinum is Guralp Systems’ next-generation firmware for EAMs, NAMs and DCMs. Platinum firmware offers a number of advantages for DCM users over the previous DCM firmware and we recommend that all DCM units being redeployed to new installations are upgraded to Platinum. Read more...

Upgrading DCM units with legacy firmware to Platinum firmware

Upgrading DCM units with legacy firmware to Platinum firmware. Platinum firmware offers a number of advantages for DCM users over…

Upgrading DCM units with legacy firmware to Platinum firmware. Platinum firmware offers a number of advantages for DCM users over the existing DCM firmware and we recommend that all DCM units being redeployed to new installations are upgraded to Platinum. Read more...

Legacy NAM/NAM64 Platinum firmware recovery

Procedure to recover units with corrupt memory. This procedure applies to legacy NAMs and NAM64s (double- and triple-height rack-mounting units)…

Procedure to recover units with corrupt memory. This procedure applies to legacy NAMs and NAM64s (double- and triple-height rack-mounting units) only. Read more...

NAM Mk2 Platinum firmware recovery

Firmware recovery for NAM Mk2 units with corrupt memory. Read more...

NAM Mk2 password reset guide

Reset guide for forgotten "root" passwords. This procedure applies to NAM Mk2 (single-height rack-mounting units) only. Read more...

Affinity password reset procedure

Password reset for when Affinity "root" password has been forgotten. Read more...

EAM Platinum password reset procedure

Password reset for when the EAM Platinum "root" password has been forgotten. Read more...

EAM Platinum firmware recovery

This recovery procedure can be useful if the firmware has become damaged or corrupted by a partial upgrade. Read more...

EAM EABI upgrade

Instructions for upgrading from build 3801 (or earlier). In order to upgrade from release 3801 (or earlier) of Platinum to…

Instructions for upgrading from build 3801 (or earlier). In order to upgrade from release 3801 (or earlier) of Platinum to the most recent stable release, there is an extra step required on EAM units. This is because of a change to the Linux system architecture (ABI), which necessitates replacing each file on the unit. A script has been added to the release to do this but the process must be started manually. Read more...

Upgrading Platinum units with an unreliable internet connection

If your EAMs, NAMs or Affinity units have a slow or intermittant Internet connection, there is a possibility of problems…

If your EAMs, NAMs or Affinity units have a slow or intermittant Internet connection, there is a possibility of problems ocurring during a firmware upgrade. Read more...

Upgrading a Platinum system via an internet-connected PC

It is sometimes awkward to connect a Platinum system, such as an EAM or 40TDE instrument, to the Internet for…

It is sometimes awkward to connect a Platinum system, such as an EAM or 40TDE instrument, to the Internet for firmware upgrades. For example: in some cases, the only available Internet access is via WiFi so, if the Platinum system does not have a WiFi interface, direct connection becomes impossible. In these cases, a PC or laptop can be used as a gateway, allowing the Platinum system to contact the Güralp firmware upgrade server indirectly, via the PC. Read more...

This guide describes some simple steps that you should take before connecting any Platinum system to the public Internet. It covers changing the default password, use of SSH keys, disabling SSH v1, moving to HTTPS from HTTP and basic firewall usage. Read more...

Firmware recovery for Mk3 DM24 digitisers

How do I distinguish between Mk2 and Mk3 DM24 digitisers?

Re-flashing a DCM to install Platinum firmware

Upgrading DCM units with legacy firmware to Platinum firmware

Legacy NAM/NAM64 Platinum firmware recovery

NAM Mk2 Platinum firmware recovery

NAM Mk2 password reset guide

Affinity password reset procedure

EAM Platinum password reset procedure

EAM Platinum firmware recovery

EAM EABI upgrade

Upgrading Platinum units with an unreliable internet connection

Upgrading a Platinum system via an internet-connected PC

Upgrading Platinum systems from a local mirror

Upgrading Platinum on a DCM using a USB stick

Upgrading Platinum on an EAM using a USB stick

Upgrading Platinum on an Affinity using a USB stick

Upgrading Platinum on a NAM using a USB stick

Preparing a USB stick for upgrading Platinum modules without an internet connection

Guide to securing internet-connected Platinum systems