Firmware (Platinum) for Affinity, EAM, NAM, DM24SxEAM, DCM and 5TDE

Platinum release notes for DCM

This document provides upgrade instructions and release notes.

Preparing a USB stick for upgrading Platinum modules without an internet connection

Instructions for preparing a USB stick for upgrading Platinum modules. Read more

Instructions for preparing a USB stick for upgrading Platinum modules. Read more

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Upgrading Platinum on a NAM using a USB stick

Upgrading Platinum on a NAM using a USB stick. Read more...

Upgrading Platinum on an EAM using a USB stick

Upgrading Platinum on an EAM using a USB stick. Read more...

Upgrading Platinum on a DCM using a USB stick

Upgrading Platinum on a DCM using a USB stick. Read more...

Upgrading Platinum systems from a local mirror

Upgrading Platinum systems without internet connection from a local mirror. Read more...

EAM Platinum firmware recovery

This recovery procedure can be useful if the firmware has become damaged or corrupted by a partial upgrade. Read more...

EAM Platinum password reset procedure

Password reset for when the EAM Platinum "root" password has been forgotten. Read more...

Affinity password reset procedure

Password reset for when Affinity "root" password has been forgotten. Read more...

NAM Mk2 password reset guide

Reset guide for forgotten "root" passwords. This procedure applies to NAM Mk2 (single-height rack-mounting units) only. Read more...

NAM Mk2 Platinum firmware recovery

Firmware recovery for NAM Mk2 units with corrupt memory. Read more...

Legacy NAM/NAM64 Platinum firmware recovery

Procedure to recover units with corrupt memory. This procedure applies to legacy NAMs and NAM64s (double- and triple-height rack-mounting units)…
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