AFTER-SALES SERVICES

We provide a first class product support service to our customers. We have a dedicated, specialist team that provides servicing, repairs and calibration services for all of our equipment in line with our Warranty and Repairs Policy.

We also offer a range of after-sales services to support you with your monitoring project, from the initial point of site selection, through deployment, commissioning and throughout the lifetime of your equipment.

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FIELD SERVICES

Güralp’s expert field service engineers bring over 50 years of combined global experience, delivering installations in every environment, from surface and downhole to ocean bottom, polar, and extreme heat.

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STATION AND NETWORK INSTALLATION

Our engineers can either work with your project team to provide specialist support or we can undertake installations in their entirety. Our engineers are extensively trained including certification for offshore work in a number of countries.

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MAINTENANCE AND REPAIR

We offer both routine scheduled maintenance services and rapid response technical support and repairs services. Our dedicated and highly skilled customer support and repair teams will help you ensure your Güralp equipment is operating as it should be. You can find out more on our customer support page. We also offer extended warranties for added peace of mind.

RENTAL

RENTAL

We maintain a pool of rental equipment available for short to medium term use. Our rental equipment is often used at short notice in response to unexpected events. Available equipment available, ranges from surface stations to OBS nodes, please contact the sales team for current availability.
Ask us about instrument rental

DATA MANAGEMENT

DATA MANAGEMENT

We can provide the full range of seismic data management and processing services, including data collection, quality checking, archiving and forwarding; regular instrument and system reviews; and, in partnership with industry leading experts, complete data processing services.
Ask us about data management

BESPOKE TRAINING

TRAINING

We offer comprehensive training solutions for teams using and managing our products. Options include online, at our UK headquarters or at customer sites around the world
Find out more

NOISE SURVEYS

NOISE SURVEYS

We offer turnkey passive seismic surveys for determining baseline seismicity or seismic noise. The service can include instrumentation selection for hire or purchase, installation, servicing and retrieval of the equipment, a detailed report, including data collection, quality checking and processing.
Ask us about noise surveys

EXTENDED WARRANTIES

EXTENDED WARRANTIES

We offer a range of options to provide extended warranties or service contracts.
Please contact our sales team to discuss these options.

CONTACT SUPPORT

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