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How can I use remote assistance via an intermediary PC? Open

It is sometimes awkward to connect a Platinum system, such as an EAM or 40TDE instrument, to the Internet for remote assistance. For example: in some cases, the only available Internet access is via WiFi so, if the Platinum system does not have a WiFi interface, direct connection becomes impossible. In these cases, a PC or laptop can be used as a gateway, allowing the Platinum system to contact the Güralp remote-assistance server indirectly, via the PC. Read more...

Accessing or enabling technical support Troubleshooting
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Aldermaston, Reading
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United Kingdom

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Email: sales@guralp.com
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  • PRODUCTS
  • APPLICATIONS
    • SEISMOLOGY
    • CIVIL ENGINEERING
    • ENERGY
    • CASE STUDIES
  • CUSTOMER SUPPORT
    • AFTER-SALES SERVICES
    • FIRMWARE AND SOFTWARE
    • COMMON QUESTIONS
    • TRAINING
  • TECHNICAL LIBRARY
  • ABOUT US
    • QUALITY MANAGEMENT
    • MEET OUR TEAM
    • JOIN OUR TEAM
    • NEWS AND EVENTS
  • CONTACT
    • DISTRIBUTORS