When Scream! is installed, it adds a number of items to the Windows explorer context menu – the menu that appears when you right-click on a GCF file – including the “View with Scream” option.
There have been a few reports of this facility being broken. In these cases, right-clicking on a GCF file will produce a menu with the normal Scream context menu items missing.
This document describes a procedure by which the missing context menu items can be restored on a Windows 10 PC.
This article will help you diagnose problems with a DM24 Mk3 digitiser, where
This article will help you diagnose problems with a legacy DM24 Mk2 digitiser, where
This guide applies to DCMs running their native firmware. Güralp Systems Ltd recommend that all DCMs are upgraded to run Platinum firmware. This guide does not apply to DCMs that have been upgraded. Read more...
The DM24 digitiser is available as a stand-alone unit, integrated into instruments (such as the 5TD) and integrated with acquisition modules (such as the DM24S3EAM or the older DM24S3DCM). The DM24 underwent a significant design change in late 2005, when the Mk3 was introduced, but there are still many Mk2 units installed and giving good service. The two versions require different firmware. This page describes how to tell whether you have a Mk2 or a Mk3 DM24 digitiser. Read more...
The file /var/log/messages contains important diagnostic information about your Platinum system. Technical support staff may occasionally request that you send them a copy of this file to assist in diagnosing problems with your system. This document describes a number of ways in which you can do this. All of these methods involve first copying the file to a PC, from where it can be sent via e-mail. Read more...
The earth's rotation is gradually slowing in an unpredictable manner. It is affected by, amongst other things, large earthquakes and volcanic eruptions. These alter the distribution of mass around the planet and, because angular momentum must be conserved, the rate of rotation must change, altering the duration of a day. Read more...
If you suspect problems with digitiser operation or configuration, including GPS/GNSS problems, Güralp support may request that you send a status recording illustrating the problem. This page describes the sequence of actions required in order to make an effective, complete recording of the boot-up messages from a Güralp CD24 or DM24 digitiser. Read more
