Legacy 5TDs running a firmware version v.0xx should upgrade to this last firmware version. Read more...
Legacy 6TDs that are operating on a firmware version lower than v.200 should use these instructions to upgrade to the last version of the firmware. Read more...
This article will help you diagnose problems with a DM24 digitiser, where
Güralp borehole digitizers manufactured between 2000 and 2005 are of this type. Firmware for these modules has a version number v.090 or v.091. This page provides guidance on installing the latest firmware. Read more...
Güralp digitizers manufactured between 2000 and 2005 are of this type. Firmware for these modules has a version number above v.090. This page provides guidance on installing the latest firmware. Read more...
The DM24 digitiser is available as a stand-alone unit, integrated into instruments (such as the 5TD) and integrated with acquisition modules (such as the DM24S3EAM or the older DM24S3DCM). The DM24 underwent a significant design change in late 2005, when the Mk3 was introduced, but there are still many Mk2 units installed and giving good service. The two versions require different firmware. This page describes how to tell whether you have a Mk2 or a Mk3 DM24 digitiser. Read more...
Instructions for re-flashing a DCM to use Platinum firmware where the DCM has corrupt flash memory and cannot boot. Platinum is Guralp Systems’ next-generation firmware for EAMs, NAMs and DCMs. Platinum firmware offers a number of advantages for DCM users over the previous DCM firmware and we recommend that all DCM units being redeployed to new installations are upgraded to Platinum. Read more...
Upgrading DCM units with legacy firmware to Platinum firmware. Platinum firmware offers a number of advantages for DCM users over the existing DCM firmware and we recommend that all DCM units being redeployed to new installations are upgraded to Platinum. Read more...
Procedure to recover units with corrupt memory. This procedure applies to legacy NAMs and NAM64s (double- and triple-height rack-mounting units) only. Read more...
Firmware recovery for NAM Mk2 units with corrupt memory. Read more...
Reset guide for forgotten "root" passwords. This procedure applies to NAM Mk2 (single-height rack-mounting units) only. Read more...
Password reset for when Affinity "root" password has been forgotten. Read more...
Password reset for when the EAM Platinum "root" password has been forgotten. Read more...
This recovery procedure can be useful if the firmware has become damaged or corrupted by a partial upgrade. Read more...
Instructions for upgrading from build 3801 (or earlier). In order to upgrade from release 3801 (or earlier) of Platinum to the most recent stable release, there is an extra step required on EAM units. This is because of a change to the Linux system architecture (ABI), which necessitates replacing each file on the unit. A script has been added to the release to do this but the process must be started manually. Read more...
If your EAMs, NAMs or Affinity units have a slow or intermittant Internet connection, there is a possibility of problems ocurring during a firmware upgrade. Read more...
It is sometimes awkward to connect a Platinum system, such as an EAM or 40TDE instrument, to the Internet for firmware upgrades. For example: in some cases, the only available Internet access is via WiFi so, if the Platinum system does not have a WiFi interface, direct connection becomes impossible. In these cases, a PC or laptop can be used as a gateway, allowing the Platinum system to contact the Güralp firmware upgrade server indirectly, via the PC. Read more...
Upgrading Platinum systems without internet connection from a local mirror. Read more...
Upgrading Platinum on a DCM using a USB stick. Read more...